When should I expect to receive my order?

Most of our clothing is made to order so our turn around process can take between 2 - 3 weeks, this can vary depending on the products destination but could also be processed sooner in less busy periods.

If you need your garment(s) for a specific date then these can be processed as a fast track order, this may be at an additional cost, in this case you would need to contact us to discuss details and dates.

How will my order be shipped?

All orders are sent via Royal Mail First Class and orders over £50 are sent signed for. If your order is less than £50 and you would still like it to be sent signed for please contact us so we can send you a revised postage cost.

I live local, can I collect my items from you?

Yes, if you live local to us – South Yorkshire S73, then we are happy for you to collect your item(s). At checkout, in summery just enter the discount code 'COLLECT', this will remove postage costs and we will contact you via email for an appropriate pick up date / time.

Can I pay for my order when I collect?

No - sorry, as we make our clothing to order payment is required immediately.

Can I have an exchange or refund?

As most of our clothing is made to order and based on customer order details, exchanges and refunds will not be accepted. Once an order has been placed the manufacturing stage of the garment starts immediately and costs are incurred immediately by us.

Please see our Return and Refund Policy for more details.

My child has tall / chunky legs and I'm worried that the leggings will not fit?

No problem. We understand that children come in all shapes and sizes so we offer custom sizing at no extra cost. Just add a note to your order requesting your special requirement (e.g. long leg / wide cut) upon checkout, and we will make slight adjustments either way.

Please bare in mind that the leggings come with cuffed ankles so you can turn these up for shorter children.

Can you make matching clothing for my older children?

Usually yes, please check sizes on individual items. If the size your looking for isn’t there it could just be that they are temporarily out of stock. Feel free to contact us to ask.